Privacy Policy

1. Introduction

‍Onvlee Engineering (Pty) Ltd ("Onvlee", "we", "us", "our") is committed to protecting the privacy of everyone who interacts with our business — whether you visit our website, submit a quote request, or enter into a supply or manufacturing agreement with us.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, and what your rights are under the Protection of Personal Information Act 4 of 2013 ("POPIA").

By using our website at www.onvleeengineering.co.za ("the Website") or submitting any information to us, you confirm that you have read and understood this policy.

2. Who We Are and Who This Policy Applies To

Onvlee Engineering (Pty) Ltd is the Responsible Party under POPIA — meaning we determine the purpose and means of processing your personal information.

This policy applies to:

• Visitors to the Website
• Individuals who submit quote requests or contact forms
• Clients, contractors, and suppliers who engage with us commercially
• Any person whose personal information we process in the course of our business operations

3. What Personal Information We Collect

We collect only the personal information that is necessary for the purposes set out in this policy. This includes:

3.1 Information you provide directly

• Full name
• Company name and job title
• Email address
• Phone number
• Project details, specifications, and requirements submitted through quote request forms
• Any drawings, files, or documents you upload through our Website
• Messages or enquiries submitted via contact forms

3.2 Information collected automatically When you visit our Website, certain technical information is collected automatically through cookies and analytics tools, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring URL (where you came from before reaching our Website)
• Device type (desktop, tablet, mobile)

3.3 Information from third-party platforms If you interact with our advertising (e.g. Google Ads) or arrive via a tracked campaign link, we may receive aggregated or anonymised data about how you found us and how you interacted with our Website. This is used only for improving our marketing effectiveness.

4. Why We Collect Your Information and How We Use It

We collect and process personal information only for legitimate, specific purposes. We do not sell, rent, or trade your personal information to any third party.

We will not use your personal information for any purpose that is incompatible with the purpose for which it was collected without obtaining your prior consent.

5. Quote Request Forms

When you submit a quote request through the Website — whether for Solar Cable Tray, Solar Walkways, Metal Stamping, or Precision CNC Machining — the information you provide is used solely to:

• Prepare and deliver an accurate, itemised quote
• Follow up on your enquiry
• Fulfil the order if confirmed

Any drawings, specifications, or technical documents you upload are treated as confidential and are not shared with any third party outside of Onvlee's production team without your explicit consent.

6. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to improve functionality and understand how visitors use the site.

6.1 What cookies we use

Cookie typePurposeEssential cookies

Required for the Website to function — cannot be disabled

Analytics cookies

Collect anonymised data on how visitors use the Website (e.g. Google Analytics / GA4)

Marketing cookies

Track visits from advertising campaigns to measure effectiveness (e.g. Google Ads)

Tag management

Google Tag Manager is used to manage and deploy tracking tags on the Website

6.2 Your cookie choices When you first visit the Website, you will be presented with a cookie consent notice. You may accept all cookies, accept essential cookies only, or manage your preferences. You can also change or withdraw your consent at any time by adjusting your browser settings or using the cookie preference tool on the Website.

Please note that disabling certain cookies may affect the functionality of the Website or prevent some features from working as intended.

7. Who We Share Your Information With

We do not sell or rent your personal information. We may share it only in the following circumstances:

7.1 Service providers and operators We use trusted third-party service providers to help us operate the Website and run our business. These include:

• Website hosting and infrastructure providers
• Analytics platforms (Google Analytics / GA4)
• Advertising platforms (Google Ads)
• Tag management systems (Google Tag Manager)
• CRM or email platforms (if applicable)
• Cloud storage and file management services

All service providers are required to handle your personal information in accordance with applicable data protection laws and are only permitted to process it for the purposes we specify.

7.2 Legal obligations We may disclose your personal information if required to do so by law, court order, or regulatory authority — or where we believe disclosure is necessary to protect the rights, property, or safety of Onvlee, our clients, or the public.

7.3 Business transfers In the event of a merger, acquisition, or sale of all or part of Onvlee's business, your personal information may be transferred as part of that transaction. We will notify you of any such change and ensure your information continues to be protected.

We will never share your personal information with third parties for their own marketing purposes.

8. How Long We Keep Your Information

We retain personal information only for as long as is necessary for the purposes set out in this policy, or as required by law.

Once personal information is no longer required, it is securely deleted or anonymised.

9. Your Rights Under POPIA

As a data subject under POPIA, you have the following rights:

9.1 Right to access You may request confirmation of whether we hold personal information about you and request a copy of that information.

9.2 Right to correction You may request that we correct any inaccurate, incomplete, or outdated personal information we hold about you.

9.3 Right to deletion You may request that we delete your personal information where it is no longer necessary for the purpose for which it was collected, subject to any legal obligations that require us to retain it.

9.4 Right to object You may object to the processing of your personal information where we rely on legitimate interest as our lawful basis — for example, for direct marketing purposes. We will stop processing unless we have compelling legitimate grounds that override your interests.

9.5 Right to withdraw consent Where processing is based on your consent (e.g. marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

9.6 Right to lodge a complaint If you believe we have handled your personal information in a manner that is inconsistent with POPIA, you have the right to lodge a complaint with the Information Regulator of South Africa:

Information Regulator (South Africa) Website: www.inforegulator.org.za Email: inforeg@justice.gov.za Phone: 010 023 5207

To exercise any of the above rights, contact us at brendon@onvlee.co.za. We will respond within [X] business days.

10. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, alteration, or destruction. These measures include:

• Secure HTTPS encryption across the Website
• Access controls limiting who within Onvlee can access personal information
• Secure storage of uploaded files and documents
• Regular review of our data handling practices

No method of electronic transmission or storage is completely secure. While we take all reasonable precautions, we cannot guarantee absolute security. In the event of a data breach that poses a risk to your rights, we will notify you and the Information Regulator as required by POPIA.

11. Children's Privacy

Our Website and services are directed at business clients and professionals. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted personal information to us, please contact us immediately at brendon@onvlee.co.za and we will delete it promptly.

12. Third-Party Links

Our Website may contain links to third-party websites — such as industry associations, partner organisations, or social media platforms. This Privacy Policy applies only to our Website. We are not responsible for the privacy practices of any third-party site and encourage you to read their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices, business operations, or legal obligations. When we do, we will update the "Last updated" date at the top of this page.

For significant changes, we will take reasonable steps to notify affected individuals — for example by posting a notice on the Website or sending an email to clients on record. We encourage you to review this policy periodically.

14. Contact Us

For any questions, requests, or concerns relating to this Privacy Policy or the way we handle your personal information, please contact us:

Onvlee Engineering (Pty) Ltd
Email: brendon@onvlee.co.za
Phone: +27 71 735 3977
Website: www.onvleeengineering.co.za